FREQUENTLY ASKED QUESTIONS


ORDERS

WHAT IF I NEED TO MODIFY MY ORDER?

We strive to process your orders as quickly as possible therefore, once an order has been placed, it cannot be modified or cancelled.

AN ITEM I WANT IS SOLD OUT. WHEN WILL IT BECOME AVAILABLE AGAIN?

If an item is listed as sold out, it is unfortunately unavailable for purchase and we do not guarantee that the item will be in stock again. However, you can check our stockists who may have additional inventory.

I RECEIVED A DAMAGED PRODUCT, WHAT SHOULD I DO?

Please email us at hello@chopchop.cc as soon as you receive your order.


ORDERS

CAN I RETURN AN ITEM PURCHASED FROM ANOTHER RETAILER?

We cannot accept items purchased at other retailers. If you have issues with your purchased items, please contact the store in which you bought the items.


MISCELLANEOUS


DO YOU HAVE A STOREFRONT?

No, but we are prone to ‘pop-up’ every now and then.

CAN I MICROWAVE THE NOODLE CUP CONTAINER?

Yes, lid off.





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